Overview
This webinar introduces VXT, a phone system and AI meeting assistant for law firms, and shows how its integration with OneLaw works from both sides. It is aimed at lawyers, practice managers, and support staff who want to reduce the admin that follows client calls and meetings.
After a short introduction to VXT, the session demonstrates a phone call and a meeting in VXT, from recognising the caller to saving a file note and time entry to the right Party and Matter. The OneLaw demonstration shows how that call arrives on the Matter, and the Q&A covers calls from people who are not yet in OneLaw.
Note: Licensing with VXT is arranged directly with the provider. Once your firm is licensed, contact the OneLaw Support team to set up the integration. This integration is available to cloud-hosted firms only. The OneLaw demonstration shows a Matter's documents in folders, which may not be set up for your firm.
In this video, you'll learn
- How VXT syncs your Clients and Non-Clients from OneLaw, so callers are recognised by name
- How to start a call from VXT or from a phone number in OneLaw
- How VXT records and transcribes calls, and how you can take notes, tag colleagues, and see who is available during a call
- How to save a call to a Party and Matter, with a time entry that uses your OneLaw defaults
- How VXT turns the transcript into a summary and a draft follow-up email
- How VXT Meet captures online and in-person meetings
- How a saved call appears on the Matter in OneLaw, with a link back to the recording
- How to save a call from someone who is not yet in OneLaw
Watch the video below to see the integration in action.
Presented by William Burry, Head of Revenue (VXT); Kane Smith, Sales Executive; and Emily McDonnell, Marketing & Communications Executive
Webinar length: approximately 20 minutes
Recorded on 28 October 2026
Key Takeaways
- VXT syncs Clients and Non-Clients from OneLaw, so you can see who is calling by name. You can also start a call by selecting a phone number in OneLaw.
- Calls can be recorded and transcribed. During a call you can take your own notes, tag colleagues, and see who is available, including whether they are in a meeting, from their Outlook calendar.
- When a call ends, you choose the Party and Matter. VXT fills in the time entry with your OneLaw defaults, such as the WIP code and standard rate, so for most calls you only need to save.
- VXT summarises the transcript and drafts a follow-up email. Summaries can be set up for different types of call, for example to check that every intake question was asked.
- VXT Meet records, transcribes, and summarises online and in-person meetings, which you save to a Party and Matter with a time entry, as for a call. You can start a meeting yourself or let VXT detect it, and a scheduled meeting takes its title and participants from your calendar.
- In OneLaw, the call's file note appears with the Matter's documents, and the time entry is already filled in, including the WIP code, with nothing entered by hand. A link takes you back to the transcript and recording in VXT.
- You can save a call from someone who is not yet in OneLaw in VXT on its own, and a red symbol shows it has not been saved to OneLaw. Once you have created their Party and Matter in OneLaw and they have synced to VXT, you can save the call to the Matter.