Overview
A short webinar from OneLaw’s integration series introducing the VXT phone system integration. It demonstrates contact syncing between OneLaw and VXT, placing/receiving calls, optional recording with AI transcription and summaries, automatic time entries saved to the correct matter, and files notes automatically save to the correct client or matter. The session also outlines setup and licensing.
Note: Licensing with VXT is arranged directly with the provider. Once your firm is licensed, contact the OneLaw Support team to enable the integration. This integration is available to cloud-hosted firms only.
In this video, you will learn
- How contact syncing works between OneLaw and VXT (approx. every 10 minutes) and how recognised callers display
- How to start calls from VXT or click-to-call from OneLaw
How to record calls (optional), capture notes, and use AI transcription and summaries
How to tag teammates, transfer or conference, and view availability and call history
How to associate a call to the right client and matter, and review the created time entry and file note in OneLaw
How setup and licensing are handled directly with VXT
Watch the video below to see the setup in action.
Presented by William Burry, Chief Revenue Officer (VXT) and EJ Gray, Sales & Marketing Manager (OneLaw)
Recorded on 23 September 2025
Key Takeaways
Once enabled and connected, calls handled in VXT are captured in OneLaw with linked time entries and file notes (including transcript and summary). This reduces manual admin, improves billing accuracy, and centralises call records for later reference.