- Select the credit entry in the top half of the screen
- Click ‘Adjust’ and type in your adjusting reason
- Click ‘Ok’
- Commit the reconciliation as you normally would
- The adjusted entry will show in the summary tab
There are two ways the bank could resolve an error:
Option one: Resolved by bank deposit/withdrawal for the difference
The next day when you do the reconciliation, the adjusting entry will appear in the top half of the screen, along with the bank transaction for the difference. The original bank deposit will still appear on the bottom half of the screen.
Select both transactions from the top half and reconcile with the correct transactions in the trust entries section in the bottom half.
Option two: Resolved by withdrawal for the full amount, then a correct deposit the following day
The next day when you do the reconciliation, the adjusting entry will appear in the top half of the screen along with the bank transaction for the withdrawal (see items in red)
Leave the bank deposit on the bottom half of the screen (see trust entries in blue), this will appear the next day when you do a reconciliation.
Select both transactions from the top half of the screen and click ‘Reconcile.’
Some banks may apply the withdrawal and the correct transaction on the same day, in this case, all transactions can be reconciled (three in the top half of the screen and one in the bottom half) – see items in red and blue.
If the receipt was posted for the wrong amount, you will need to open the banking summary it is attached to and remove the receipt from the banking schedule. You can do this by highlighting the entry and clicking the red minus button.
While the receipt is still unbatched and unreconciled you will be able to edit the dollar value and add it back in to the bank deposit schedule.