Credit notes can fully write off a fee and its attached expenses and/or disbursements.
Credit notes can be used to partially or fully write off a fee value and not the expenses/disbursement items included in the overall bill.
Credit notes can be used to write off only the expenses and/or disbursement amounts in a bill (ie: leaving the fee value the same).
Credit notes allocate the write off amount against the author/s in the bill in relation to how the fee was first processed. It is possible to manually override and allocate the write off in an alternate split. It is possible to add in a new author in which to allocate the full fee write off against.
Find the invoice that is to be written off by searching for it in the client/matter. Double click to open the bill details screen.
Click ‘Write-off’.
This will open the credit note posting screen
In this example a partial write-off of the fee amount (writing off $100 worth of fees) is shown.
This write off will pro rate itself against the author/s using the same percentage at which they were credited with the initial fee. It is possible to manually change the write off allocation to each author by clicking the edit cog in this screen
The expense that was attached to this bill has been unticked to avoid writing it off at the same time.
Check the bill write-off total to make sure the value being written off is correct.
Save and close will give the option to print the credit note and/or manage it to the matter and the option to apply the credit to the account rendered.
TIP – by putting the invoice number in the narration (for invoice and trust A/C) field this will easily identify the credit note to the invoice it relates to.
Write off a small balance in the same way - change the Fee Write-off amount to the net of GST figure, edit the GST portion if necessary to get to the correct Total.
In this example, the client has short paid by 0.50c